FAQ

Below you’ll find some common questions we receive about what we do here. We’re sure you’ll find the different packages that we have available will impress, and when it comes to quality Virtual Assistant services rates, they’re wonderfully competitive. The pricing offered for each of the packages is reflective of the hours and number of VAs at your disposal.


How good are the Virtual Assistants’ English and communication skills?Excellent. Fluency in English is a requirement for all our employees.

What if I am unhappy with the performance of a worker assigned to my tasks?
We work hard to match you with team member(s) best able to complete your projects to your satisfaction. If you are unhappy with the performance of your workers, please let your project manager know, and we will make the appropriate changes.
How many projects can I have open at one time? You may have as many active projects open as you like, however we recommend keeping this to a reasonable number so we can wrap up your tasks quickly.

Are there contracts? Absolutely not, you can cancel at any time.

What tasks can a Virtual Assistant do for me? Explore our service offerings and capabilities here. If you’re not sure whether we are appropriately staffed for your particular needs, please contact us to discuss your requirements.

Why should I go with you and not outsource my admin with another website like Freelancer? We match you up with VAs according to your needs (think about it like matchmaking). With Freelancer or Odesk they don’t do that. Plus we specialize in unique Virtual Assistant services giving you a personalized touch and feel all the way through making your VAs work according to projects and our coordinators managing them for you. You are totally hands-free, whereas with Freelancer or Odesk you are the one managing and coordinating, which can prove incredibly stressful and tiring.What hours does VH247 work? Our VAs work to their own timetable so each one varies. You can discuss your needs with them individually to see if they can work at time that you are mostly online if you need.What tools do you use to manage projects? We have our own project management system which serves as your primary interface with the team. We also use Skype for instant communication 24 hours a day.

Need help?

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